Privacy Policy - gloot Pilates

gloot Pilates (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard the personal information you provide when using our website or services. It is designed to comply with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA).

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

We reserve the right to update this Policy at any time. If significant changes are made, we will notify users by posting an updated version on our website. Your continued use of our website or services following these changes signifies your acceptance of the updated terms.

I.Information We Collect

We may collect both personal and non-personal information, including:

  • Personal Information: Name, email address, phone number, billing and payment information, and any other information you voluntarily provide through class bookings, memberships, waitlists, events, or communications with us.

  • Automatically Collected Information: Cookies, IP addresses, browser type, device information, and usage data collected through analytics tools to improve website functionality and user experience.

  • Demographic Information: Information such as age or gender that you may voluntarily provide through surveys, forms, or promotions.

II. Use of Information

We collect and use your information for the following purposes:

  • To provide and manage services such as class bookings, memberships, and studio offerings

  • To process payments and transactions securely

  • To communicate with you regarding schedules, updates, promotions, or studio-related information (with your consent)

  • To analyze usage trends and improve our website and services

  • To create marketing materials and content based on studio experiences, which may include photographs or videos taken during classes or events

By attending classes or events, you acknowledge and agree that you may be photographed or filmed for marketing and promotional purposes. If you do not wish to be included, please notify us in advance.

III. Sharing of Information

We do not sell, rent, or lease your personal information. We may share your information only under the following circumstances:

  • With trusted third-party service providers, such as payment processors, booking platforms, email services, or marketing tools, solely for business operations

  • To comply with legal obligations or lawful requests

  • As necessary to protect the rights, property, or safety of gloot Pilates, our clients, or others

IV. Security

We take reasonable precautions to safeguard your personal information, both online and offline, from unauthorized access or disclosure. Sensitive information, such as payment details, is encrypted for secure transmission.

V. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your personal data, subject to legal and operational requirements

  • Opt out of marketing communications

If you are a California resident, you also have rights under the CCPA, including the right to:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you

  • Request that we do not sell your personal information (note: we do not sell personal information)

To exercise any of these rights, please contact us using the information below.

VI. Changes to This Policy

We may update this Privacy Policy as necessary. Any significant changes will be communicated via email, and updates will be posted on our website.

VII. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is used, please contact us:

  • Email: info@glootpilates.com