Privacy Policy
gloot Pilates (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, customers, and website visitors. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard the personal information you provide when using our website, purchasing merchandise, or engaging with our services. It is designed to comply with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA).
By using our website, purchasing products, or participating in our services, you agree to the collection and use of information in accordance with this Policy.
We reserve the right to update this Policy at any time. If significant changes are made, we will notify you via email. Your continued use of our website or services following these changes signifies your acceptance of the updated terms.
1. Information We Collect
We may collect both personal and non-personal information, including:
Personal Information: Name, email address, phone number, billing and shipping address, payment information, and any other information you voluntarily provide through class bookings, memberships, waitlists, merchandise purchases, event registrations, or communications with us.
Automatically Collected Information: Cookies, IP addresses, browser type, device information, website usage data, and similar technical information collected through analytics or related tools to improve website functionality and user experience.
Demographic Information: Information such as age, gender, or other data you may voluntarily provide through surveys, forms, promotions, or other interactions with us.
2. Use of Information
We may use your information to provide and manage class bookings, memberships, waitlists, events, studio services, and merchandise purchases.
We may use your information to process payments, transactions, shipping, and order fulfillment.
We may use your information to communicate with you regarding reservations, schedules, account information, studio updates, promotions, products, or services where permitted.
We may use information about website activity and usage trends to improve our website, services, offerings, and client experience.
We may take photographs or videos during classes, studio events, or other gloot experiences for marketing, social media, or promotional purposes. If you do not wish to be photographed or filmed, please notify us in advance or let a team member know before class or an event.
3. Sharing of Information
We do not sell, rent, or lease your personal information.
We may share information with trusted third-party service providers that support our business operations, including booking platforms, payment processors, website providers, shipping providers, email services, analytics providers, and marketing tools.
We may also disclose information when required to comply with legal obligations or lawful requests, or when reasonably necessary to protect the rights, property, safety, or security of gloot Pilates, our clients, customers, or others.
4. Security
We take reasonable administrative, technical, and physical precautions designed to safeguard personal information from unauthorized access, disclosure, misuse, or loss. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to or correction of certain personal information, request deletion of certain personal information subject to legal and operational requirements, and opt out of promotional communications.
Where applicable, California residents may have additional rights under California privacy law, including rights to request information about certain data practices, access certain personal information, request deletion, and exercise other rights provided by law.
To exercise a privacy-related right, please contact us using the information below. We may need to verify your identity before completing certain requests.
6. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we may notify you by email or through another appropriate notice. Your continued use of our website or services following an update signifies your acceptance of the revised Policy.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is used, please contact us: